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I had such an amazing first visit with Dr. Platt. My filling fell out from the work of a previous dentist and they were able to squeeze me in for the first appointment the next morning. The staff was friendly and Dr. Platt was exceptional. I never had such a great experience and was never so informed about what was being done to my mouth. Aside from the usual ache of having your mouth stretched open for a long period of time the experience was very pleasant. He is very thorough informative and informed ... he could answer anything i threw at him. All in all I highly recommend Dr. Platt for all your dental needs.
Dr Platt and the staff of Prospect Heights Dental were my saviors yesterday - had some pretty severe toothache on a Friday night, called them first thing sat morning, were able to schedule me for that day as I needed to be ready to get on a 9 hour flight today (Sunday). A full set of x rays were taken and the problems found, Dr Platt took time and care to explain exactly what was going on, the Best plan considering I needed to be on a long flight today and exactly how much it would cost. 2 molars extracted and 2 root canals done, I feel a thousand times better! Real care and caution was taken to do the job right and make sure I didn't experiance any pain. Amazing job, really nice people, very reasonable price and local, what more could I ask!
Dr Platt is great. I mean that sincerely. I showed up for a check-up toting my 5 month old daughter (couldn't get a sitter last minute) and his staff was wonderful - paying attention to her while I had x-rays in another room... then I found out I needed my wisdom teeth extracted. I had an incredibly easy experience with the extractions (one of my biggest fears!) and had no issues with recovery. I like that he is available on Saturdays and he explains everything he is doing to relieve any nerves. Excellent.
There are very few places that I can walk out with a bill over 1400 and feel satisfied. I hadn't had insurance for over 3 years which just allowed any problems I may have had to just get worse. Dr platt made me feel super comfortable immediately and he explained and showed me everything. I had to get a root canal and crown and he showed me the reasons for all of his decisions in the mirror. He was right, seeing it was so much easier to understand than dr talk. He never made me feel bad for neglecting my teeth for three years, just talked about moving forward. I have terrible dental insurance and he explained how much everything was supposed to cost vs what he was going to charge, putting everything into perspective (and making me wish I were a dentist). Best part, he just called me three hours after I left to check in and make sure I had his cell phone number in case I had any problems. That's good customer service.
I never reviewed something on yelp before and I felt I had to make a profile to show my gratitude to Dr. Platt and his staff. Earlier this year I had incredible toothache and was in need of immediately assistance. I reached out to several dentists in my area and Dr. Platt was the only one that called me that day. ( lucky me ) I've had my fair share in bad experiences with dentists over the years, so I was really afraid to go, especially with this horrible toothache. From the moment I came in, Dr. Platt calmed me down and said that he was going to fix my problem. I had to get 2 root canal treatments and a crown and later on a wisdom tooth pulled. I walked out 2 hours later with a smile on my face, best dentist I ever met in my life. Dr. Platt and his team were wonderful throughout the entire process. He even gave me his cell number should I have any pain at night. They explained everything thoroughly and explained why he was doing it. I had to come back 7 times in the following weeks to get everything done, and every time went perfect. Dr Platt and his staff are professionals and I'd recommend everybody to go there.